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We have an exciting opportunity for an Office Assistant/Import Assistant role in the UK-based Air Conditioning company. The firm is a leading-edge exclusive high-end Air Conditioning Systems importer and European distributor based in the United Kingdom. The firm is seeking a competent individual to fill this position who will play an active part in aiding the Imports Office's day-to-day operations. This entails working with our Chinese producers regularly to place orders, coordinate container deliveries, and manage the import process from start to finish.

Job Requirements:

•    Chinese and English language skills (Reading, writing, and spoken)
•    A background in corporate customer service/supplier service
•    Must be able to operate all office equipment such as scanners, printers, copiers, PDAs, projectors, phones, and PCs.
 

Job Responsibilities:

•    Taking and returning incoming phone calls
•    Maintaining a deep awareness of product uses and expertise
•    Responding to email inquiries from customers and suppliers
•    Organizer with our Chinese suppliers / Importer of freight
•    Purchasing goods from China
•    Preparation of orders and invoicing
•    Providing consumers with information about delivery
•    Handling with and addressing consumer complaints and concerns as they arise
•    Management of office diaries and calendars
•    Maintaining a clean and well-organized workplace
•    Orders are packed and dispatched as needed.
•    Following up with clients after they've made a purchase
 

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and China businesses & organizations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese-speaking market, allowing us to be the leading organization for specialist Mandarin recruitment.