详情

Aftersales Technical Support & Trainer Engineer

Please send your CV to: recruitment.eu@autel.com

NOTE: Please write the job-title in the subject of the email

请在邮件主题中注明申请的岗位与地点

Job Summary

Provide technical support and trainings to regional clients to ensure distributor have in-depth

knowledge of our products.

Our Company

Autel Intelligent is a fast-growing manufacturer and supplier of professional diagnostic tools,

TPMS system products, ADAS calibration equipment and related accessories in automotive

aftermarket. Established in Shenzhen, China in 2004, Autel is now a listed group with more than

2,000 employees. Autel Intelligence has global offices including New York, California, Munich,

Venice, Dubai, Kanagawa, São Paulo, Shenzhen, Changsha, and Xi’an. Autel Europe GmbH, our

wholly-owned subsidiary located in Munich, Germany, is also now in a high speed of

development and eagerness for talents. Any further information please refer to:

www.autel.com

Responsibility

 Utilize all your in-depth knowledge of automotive repairs and customer service to resolve technical issues and problems that occur while using the Autel’s products to maintain our business growth potential in Europe

 Develop detailed materials for initial and ongoing and provide training programs on implementation of Autel products for vehicle repairs to regional distributors, car dealers or end-users across Europe

 Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs; present and demonstrate our products to customers and make sure they are fully updated

 Collect product requirements and pain-points from clients, deliver Autel’s core value both to existed clients and potential customers by giving prompt feedbacks.

 Assist in product testing and support new product development.

Qualifications

Proficiency in English, both oral and verbal, proficiency in Chinese and any other European language would be a big plus.

 At least 1 year technical support or training experiences in automotive industry with indepth knowledge of diagnostic tools

 Automotive technical maintenance education background, with previous mechanics experiences with certifications would be a plus

 Ability to interact effectively with various personality types at all level of organizations.

 Dedicated, resilient, result-oriented with ability to multi task and work in a rapid paced environment

 Willingness to travel in Europe.

Working Location London.

Please send your CV to: recruitment.eu@autel.com

NOTE: Please write the job-title in the subject of the email

请在邮件主题中注明申请的岗位与地点