详情

***Amazon 風險管理職缺*** (自2015 OCT至今已成功轉介六位任職加入；有興趣者請注意：Tier 5面試者簽證效期必須到2017 SEP）

想要挑戰自己? 有興趣加入亞馬遜風險管理部門的國際團隊嗎? 想要獲得在倫敦金融城上班的機會?
Looking for the next step-up in London? Join Amazon if you want to work in a fun & international environment with Transaction Risk Management Service!

招募職缺Job Title: Investigations Specialist
(需要語言: Mandarin, 英文之外若有第二甚至第三外語專業能力者更佳)
到職日Start Date: April/May (持續招募中)
工作地點Location: 60 Holborn Viaduct, Amazon HQ
年薪Salary: £24,000 plus overtime pay
年假Holiday: 25 Days plus bank holidays
Benefits: 亞馬遜股票分紅/退休金/私人醫療保險等
簽證VISA: 現階段員工必須自己持有效簽證以獲得工作機會，若持有Tier 5 YMS簽證效期須至2017年九月 (若有簽證特殊情況可來信討論)

有興趣申請的朋友請直接來信附上CV及Cover Letter！

Please send me your CV with Cover Letter to "susean@amazon.co.uk”

Amazon is looking for individuals with critical thinking and decision making abilities to join us as Investigation Specialists, to evaluate buyer or seller transactions/profiles and help safeguard Amazon's global customer base. We are specifically seeking applicants with fluent language skills to support our global operations teams. These positions are ideal for people with customer service backgrounds.

Amazon's Transaction Risk Management Systems (TRMS) team has a reputation as a leader in eCommerce fraud-protection, and an innovator in risk management applications. We are an operations team that enable the world's most successful online marketplace by building customer trust. We design and build high performance software systems and processes that identify and prevent fraudulent transactions across all Amazon platforms.

Role Requirements

· Investigate suspicious activity and behaviour that could pose a risk to our customers on the Amazon EU websites.
· Communicate effectively with via email and/or telephone with our customer base, which will include: buyers, merchants and internal customers to analyse risk.
· Take appropriate action to identify and help minimise the risk posed by fraud patterns and trends.
· Consistently achieve/exceed weekly productivity and quality standards for investigations.
· Participate in ad hoc projects/assignments as necessary.
· Achieve weekly productivity and quality standards for investigations.
· Be prepared to be flexible with working hours and work Saturdays or Sundays as part of your normal 5 day shift.

Preferred Qualifications

- Previous work experience in a customer service / retail environment
- Knowledge of or experience in a fraud/risk management environment