Team Leader

We have an exciting opportunity for a Team Leader role in the UK's leading East Asian food retailers. The organisation is searching for motivated Cantonese or Mandarin-speaking individuals in the retail/food industry to work full-time in our Chinatown location. Successful applicants will have relevant retail and customer service expertise.

Job Requirements:

•    Cantonese or Mandarin fluency, spoken and written.
•    Prior administration and inventory control expertise is required.
•    Prior retail expertise in a fast-paced setting is required.
•    Outstanding organisational and time-management abilities.
•    Outstanding customer service abilities.
•    Willingness to perform hands-on chores.
•    Must be legally permitted to work in the United Kingdom.
 

Job Responsibilities:

•    To facilitate that all processes are followed, monitor work, and coach the team.
•    Train and inspire the staff to give exceptional customer service in order to increase revenue.
•    Maintain the stock levels on the shop as per the standards.
•    Assist all retail divisions, from checkouts and delivery through restocking and the latest product preparation.
•    Support the deputy manager and store manager with employee rotas, shift schedules, attendance and medical leave administration, and other duties as assigned.
•    Assist the shop manager in maintaining health, safety, and food requirements.
•    Assume key holder functions, such as opening and shutting the shop.
 

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and China businesses & organizations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese-speaking market, allowing us to be the leading organization for specialist Mandarin recruitment.