Sales Assistant - Mandarin speaking

Date posted: December 1, 2025

Pay: £28,000.00 - £35,000.00 per year

Job description:

Job Overview
Hytronik International Ltd. is seeking a proactive and detail-oriented Sales Assistant to support our Sales teams. This role splits time between home-based duties (approx. 2 days/week) and on-site customer vist & support (approx. 3 days/week). The ideal candidate will have strong organisational skills, good communication abilities, and a willingness to learn our product portfolio.

Responsibilities

Office Duties (Approx. 2 Days per Week)
- Work on Bluebeam designs as required for customer projects.
- Draft customer visit reports and ensure submission within 4 working days after each visit.
- Manage emails, respond to general enquiries, and support ongoing customer communications.
- Develop strong product knowledge and stay updated on new products, features, and applications.

On-Site Support (Approx. 3 Days per Week)
- Attend customer visits together with Sales or, when required, with Technical Support.
- Assist during on-site meetings, product discussions, demonstrations, and surveys.

Sales Operations & Administration
- Handle product sample requests and preparation.
- Support Bluebeam design tasks together with the Technical Assistant.
- Manage customer quotations.
- Prepare and draft customer visit reports and route them to responsible Sales personnel for approval.

Customer Enquiry Management
- Handle general customer enquiries.
- Receive escalated enquiries requiring higher-level commercial or technical input.
- Assess enquiry complexity and escalate to the Sales team when necessary.
- Ensure timely and accurate responses to customers and internal stakeholders.

Additional Duties
- Support the Sales Manager with ad hoc tasks or assignments as required.
- Maintain proper documentation and ensure internal processes are followed.

Qualifications
- Fluent in Mandarin (both spoken and written) with excellent communication skills.
- Strong communication and interpersonal skills
- Good organisational ability with attention to detail
- Proactive, adaptable, and able to work independently
- Willingness to learn technical product knowledge
- Experience in sales support, customer service, or technical administration is an advantage
- A valid driving licence is an advantage
- Familiarity with Bluebeam is beneficial (training can be provided)

Job Types: Full-time, Permanent

Benefits:
- Company pension
- On-site parking
- Sick pay
- Work from home

Work Location: Hybrid remote in Bristol

Application deadline: 31/12/2025